• Email/Office 365 - Access to district email and OneDrive
• Network Password Reset  - Link to reset your district network and email account
• Master Library WorkOrder – Technology Support Tickets 
• USD 383 Phone Extension Directory – Internal usage for USD 383 phone system
• Cybersecurity Training – Link to complete Cybersecurity training for employees
• Technology Handbook – Contains Technology Code of Conduct, AI Guidelines and iPad Program procedures

Guest Wireless Access USD 383
Last Revised: January 31, 2025

Background

• Concurrent wireless or cellular signal is not required for registering a guest account.
• Guest accounts are active for 30 days by default but can be active for a range of 1-30 days if changed or set by an administrator.
• If a user forgets their password or does not save the information after creating their account, they will need to reach out to Network Support in the IT department.
   

Self-Enrollment Procedure

1. On the device, navigate to the wireless network list in the network settings.
2. Select Guest383 for the network.
3. Follow any prompts for signing in until you reach the login page for the Guest Portal.
4. Click the blue text that states “Or register for guest access”.
5. Fill out the form with accurate information.
   • The registration code can be obtained from the front office.
6. Click the blue “Register” button.
7. Read and save the information on the page/window that comes up.
8. Return to the login page for the Guest Portal to sign in with the credentials that were provided on the previous page.

Add Printer on Windows

1. Start by going to your settings.
2. From settings, go to Bluetooth & Devices, then Printers & Scanners
3. Select Add Device

4. Give it a moment to load – it is a very long list. Scroll all the way to the bottom and select Add Manually. A new pop up will appear.

5. On the new window, select the second option – Find a printer in the directory, based on location or feature – then click next. A second new window will appear.

6. In the mame filter, put the name of the printer you are looking for and click Find Now.
7. If you do not know the exact name, start with the letter designation of your building, a space, then RM, a space, and then the room number the device is in.
8. If the same printer appears twice, as in the example below, please select the option that has the – Server in the server name. You may need to side scroll or extend the window to see this this.
    

Note: the spaces are important in the device names. There may be some devices within the district that do not have the spaces, less than 5.

Building letter designations:

• Amanda Arnold = AA
• Anthony Middle = AM
• Bluemont = BL
• College Hill= CH
• Central Kitchen= CK
• Eugene Field = EF
• Eisenhower Middle = EM
• Frank Bergman = FB
• Lee = LE
• Lincoln Education Center = LEC
• Marlatt = MA
• Maintenance = MAINT
• Manhattan High = MHS
• Northview = NV
• Ogden= OG
• Oliver Brown = OB
• Theodore Roosevelt = TR
• Transportation = TRANS
• Warehouse = WHSE
• Woodrow Wilson = WW

Add Printers on Mac

1. Before you install the new printers, you will need to uninstall all of the old printers. This can be done by using the “Remover All Printers” script located in “My Scripts” in your Mosyle Self-Service.

2. Start by opening the Mosyle app. If it is not already on your dock, please check the launcher. You will then need to access Admin on-Demand.

3. Next, on the left hand side under your Admin On-Demand, select My Web Clips. Then find the option for your building. In this example, we will be using the old HW Staff Printer Install. Click “Open Now” . Your default browser should now open to a new tab.

4. Click the green “download” button under Step 1. It will then download the package. Open it once the download is complete.
5. When the open the download, it will open up a new window with PaperCut Mobility Print Client.pkg.
6. Open that package. A new Window will then open up.

7. In the new window, keep clicking through “Next” or “Install” until you get a new pop up asking for your password. Put in your password or use touch ID if your device has it.
8. Once the download is finished, a new window will pop up asking if you would like to move the installer to the trash. Select the blue “Move to Trash” button.
9. After this, if you check your Printers & Scanners in your settings app, you should see all of your buildings printers added (if networked – stand alone printers will not add this way).

Occasionally, users will get a Spam summary of message from the Spam quarantine. 

Accessing the Quaratine Email

1. Go to Microsoft Defender or click on the Quarantine link found in the email

2. If you want to release an email that is in quarantine, click the box next to the time received, then click release in the upper ribbon. Follow the additional on screen prompts.
3. This is generally safe. The system will forward a copy of the message to your junk folder. 
4. If you have good email that repeatedly goes into the quarantine, please add the email address to your safe sender list.

Add Email Address to Safe Sender List (Outlook Client)

1. Open Outlook
2. Go to the Home ribbon.
3. Click drop-down arrow next to Junk

4. Click Junk Email Options

5. Click Safe Senders tab

6. Click Add
7. Type emal address – Note: to unblock a whole domain, you can type @xxxxxxx.com (i.e. @usd383.org)

8. Click OK and click OK

Exchange Online Protection (EOP) is currently configured as a two-tier system. Emails with high confidence of being Spam or phishing attacks are sent to the Spam Quarantine. Messages that are flagged a Spam or bulk/junk email are sent to the Junk Mail folder.

Incoming Email options:

Phishing Attack  ►  Quarantine

High Confidence Spam  ►  Quarantine

Spam  ►  Junk Email

Bulk/Junk  ►  Junk Email Folder

Clean Mail  ►  Inbox

Junk Mail Folder – Outlook Client

Where is my junk mail folder?

• Your junk email folder is generally listed below your deleted items and above your outbox

How do I remove something from my junk mail folder?

• Right click the message in your junk email folder
• Go to junk menu and click not junk
• You may be prompted with this message. Check Always Trust if you want to add that email to your Safe Sender’s list.

How long will junk/spam emails be saved?

• Junk emails will be retained for 30 days before they are permantently deleted with no backups available.

Block Sender (Outlook on Office 365)

These instructions are for messages that get past the Spam filter and into your Inbox. To make future messages from the sender go into the Junk Mail folder:

1. Open Outlook in Office 365
2. Select the Spam message in your Inbox.
3. Click “Junk” button in the menu. This will automatically add the sender’s email address to your blocked Sender list.
   
   
   
    
4. You will be prompted if you want to report to Microsoft. This is generally safe to report. It is essentially forwarding a copy of the message to Office 365 for analysis. This does not necessarily prevent future messages from going to the Inbox. Do not report anything with confidential or sensitive information.
   
   

Junk Mail Folder FAQ (Outlook on Office 365)

Where is my junk mail folder?

• Open Outlook in Office 365. Your junk mail folder is below your deleted items.

How do I remove something from my junk mail folder?

• Select message in your junk mail folder
• Click the “not junk” button in the top toolbar. This will automatically add the recipient to your Safe Sender list.
• You may be promoted if you want to report to Microsoft. This is generally safe. Do not report anything with confidential or sensitive information.

How long will junk/spam emails be saved?

• Junk emails will be retained for 30 days before they are permanently deleted with no backup available.

1. Open Outlook in Office 365  
2. In upper‐right corner, click the Gear icon.  (Referred to as Settings) 
3. Click “Mail” at the bottom 
4. Expand Mail > Accounts > Block or Allow 

Add Email Address to Safe Sender List (Outlook Client)

1. Open Outlook. Got to the “home” ribbon
2. Click drop-down arrow next to “junk”
   
   
    
3. Click “Junk Email Options”
   
   
    
4. Click “ Safe Senders” tab
   
   
    
5. Click “Add”
6. Type email address. Note: to unblock a whole domain, you can type @xxxxx.com (i.e. @usd383.org)
   
7. Click ok and click ok